Effective Job Performance Tools

Effective Job Performance Tools Running head: EFFECTIVE PERFORMANCE TOOL1 Obispo, Stacey L. Effective Performance Tool The job performance tool selected for mental health care counselor evaluated performance on core competencies needed to conduct the job effectively and on organizational goals. The competencies were depicted through the US Department of Labor’s job description of mental health care workers and from KSAOs derived from The National Center for O*NET Development on mental health counselors. The formatting of the performance review consists of 4 Parts. Part 1 covers the prior review period and encompasses organizational goals and key responsibilities the mental health care worker was independently in charge of. Part 2 covers core competencies for the job of mental health counselor. These competencies include clinical evaluation, use of counseling theory and techniques, crisis management, law and ethics, billing and insurance and professionalism. Within these competencies evaluation of task focus, trait focus, and competency focus is made. Part 3 encompasses future goals to be compl eted by the next review period for the mental health care worker. These goals are focused on supporting the objectives of the organization and its mission and client needs. Although Part 3 is not scored, it sets expectations for goals to be accomplished along with a timeframe to do so base on the level of priority. These goals are then graded on the next year’s review in Part 1. Part 4 includes developmental goals and opportunities for the mental health care counselor. The goals in Part 4 reference the following: performance advancement, performance enrichment, and career development or professional growth. The performance tool was created to measure performance and productivity through specific job tasks, traits, and competencies needed to perform the job role of mental health counselor. The performance tool was selected because it measured performance based on the job role and also performance based on organizational goals. The author felt the performance tool was comprehensive because it ensured the organizational goals and needs were being met in Part1 while ensuring specific traits, tasks and competencies were being met in Part2. The performance tool guides the employee in understanding where the organization is heading because it gives the mental health counselor specific goals that are tied with those of the organization in Part 3. These goals are measured in the next performance review period as Part 1. Furthermore, Part 3 allows the employee to be a part of setting future goals. Although Part 4 does not measure performance it is a great feature because it gives the employee an opportunity to express what areas they may need developmental support in or express their desires for career progression. Part 4 allows the organization a way to help develop the employee in areas that may need improvement and allows them a way to strategically plan what employees may be willing to fulfill other positions as they become available The performance appraisal of Mental Health Counselor will be evaluated by utilizing a 5 point scale. The value on the scale is to be circled besides the side item that is being rated. The definition of the scale is below. Overall Rating For Parts 1 2 Job performance goals and job achievement factors determined by manager or supervisor. Manager/Supervisor Signature__________________________________________ Employee Signature ___________________________________________________ The performance appraisal consists of two parts. Part 1 covers performance contributions towards organizational goals /key responsibilities. These goals and responsibilities were established at the beginning of the new review period. New goals should be remarked within this section. Part1: Last Review Period’s Organizational Goals (University of California Berkeley, 2015): Part 2: Core Competencies needed to perform the job function of Mental Health counselor. Part: 3 Future Goals: Write performance goals for the current performance period to be evaluated .These separate goals should support those of the organization. The priority will be indicated (i.e. High-Medium-Low) for each goal based on organization goals, mission, and customer need (University of California Berkeley, 2015): Part 4: Development Plan Document developmental goals and opportunities for the Mental Health Care Counselor in the box bellow. Developmental goals should reference the following: performance advancement, performance enrichment, and career development or professional growth (University of California Berkeley, 2015). References National Center for O*NET Development. 21-1014.00. O*NET OnLine. Retrieved February 3, 2015, from http://www.onetonline.org/link/summary/21-1014.00 University of California Berkeley. (2015). Annual performance review: Professional staff. Retrieved from http://hrweb.berkeley.edu/performance-management/forms University of Toledo. (n.d.). Clinical mental health counselor final evaluation: Department of counselor education and school psychology. Retrieved from http://https://www.utoledo.edu//Intern_Clinical_Evaluati... US Department of Labor. (2014, January 8). Mental health counselors and marriage and family therapist. Retrieved from http://www.bls.gov/ooh/community-and-social-service/mental-health-counselors-and-marriage-and-family-therapists.htm#tab-1 Appendix The following is the job description of Mental Health Counselor as described by the US Department of Labor (2014): Help individuals manage and overcome emotional disorders and problems with their family relationships. Ask questions and listen to clients in order to help identify clients problems so that strategies can be developed to improve clients lives. Evaluate, diagnose and treat emotional and mental disorders. Inspire clients to talk about their experiences and emotions Aid clients in adjusting to changes in life and processing reactions Guide clients in creating strategies and skills to cope and change behavior Support clients in making decisions about their future Synchronize treatment with psychiatrist and social workers Refer clients to other services and resourced within the community that the mental health counselor cannot treat. Use counseling theory and techniques to help clients Help clients overcome disorders and help those that cannot overcome disorders manage them. Work with insurance companies for payment Address issues of self- esteem addiction, and substance abuse The following is KSAOs are defined for mental health counselors by The National Center for O*NET Development’s site: Knowledge required for the position was defined by knowing: psychology, therapy and counseling, English knowledge, customer and personal service, sociology and anthropology, clerical, education and training, philosophy and theology, law and government, and administration and management. Skills were defined as active listening, social perceptiveness, speaking, critical thinking, judgment and decision making, monitoring, writing, reading comprehension, and persuasion. Abilities included: oral comprehension, oral expression, problem sensitivity, inductive reasoning, written comprehension, written expression, deductive reasoning, speech clarity, speech recognition, and fluency of ideas. Other characteristics needed for the job role include: education which requires the completion of graduate school such as a maters’ degree, Ph.D., M.D., or J.D. The job role requires extensive skill, knowledge, and at least 5 years of experience. Individuals that are social, artistic and investigative are a good fit for the position. The following includes tasks defined for mental health counselors by The National Center for O*NET Development’s site: Maintain privacy of records linking to clients treatment, inspires clientele to talk about their feelings and converse about what is occurring in their lives Aid clients in developing insight into themselves and their relationships Gather facts regarding clients over discussions, surveillance or assessments Evaluate patients for risk of suicide attempts, document and maintain client-related paperwork such as patient diagnostic accounts, and notes regarding progress Record ,report, and maintain all mandatory treatment reports and reports Advise clients independently or in group sessions, to support overcoming dependencies, modifying to life, or making changes Chaperone clients in the development of strategies or skills so they can deal with their problems Execute crisis interventions with clients. Create and implement treatment plans founded on knowledge and clinical experience.

Ha Jin Book Reflection

The book begins with the main character (Shao Bin) being introduced. From there, we start to learn about his life as a worker and how he wants to upgrade his living situation for him and his wife. When his request is denied, he decides to do something about it. He uses calligraphy as a form of propaganda. When one of his drawings ends up in a newspaper, things start to go south. The people who are in charge of Bin and the other workers (Director Ma and Liu) find out about it and publicly humiliate him. To counter their attack, Bin accuses one of them of having an affair with a woman who he saw in their office.This fires everyone up and madness ensues. I feel like the issues being discussed in this book are very important, but the contents of this book are not very exciting. The attention-grabbing moments are few and far between, which is unfortunate because they’re what I look for when I’m reading a book. Overall, this novel is quite dull. I find Jin’s style of w riting a bit underwhelming and I wish that he didn’t include the unnecessarily boring parts in the novel such as descriptions of meals that Bin enjoys. The main theme that I noticed during the first section of In the Pond is an opposition to corrupt Chinese ways.Ha Jin uses the character Shao Bin to stand up and fight for what he thinks is right. There were several parts of this section that stuck out to me. Here are a few examples†¦ â€Å"Even though he couldn’t correct the leaders’ wrongdoing, he wanted to teach them an unforgettable lesson and show them that he wouldn’t swallow an offense. But what should he do? He remembered that the materialistic thinker Wang Chong of the Han Dynasty had said something about punishing the evil with the writing brush. † This is where the whole book basically begins. It is the time when Shao Bin gets the inspiration to stick up for himself.â€Å"Who are the masters of this plant? The workers or the two cor rupt leaders? Where is their communist conscience? † (Page 22) When reading In the Pond, this part of Bin’s letter stuck out to me because he really questioned his conditions instead of staying miserable. This is also a part of the theme, which becomes rather evident during this passage. â€Å"The workers heard of Bin’s disrupting the election, and they were impressed. They had taken him for a mere bookworm, but all of a sudden he had emerged as a man of both strategy and action. Naturally some young workers shook hands with him.† (Page 47)I appreciated the fact that Bin’s coworkers stood by him and supported him instead of simply shying away and ignoring their problems. The whole incident made them gain respect for Shao Bin which is really unique because if I were in their shoes, I would probably to avoid conflict by simply ignoring the whole ordeal. PART 2 This section starts out with Bin going to talk to Director Ma. When he gets to his office, L iu is there and denies his request for a promotion, stating that he would rather let Bin’s talents rot. This infuriates Shao and he storms out.Later on, he meets Yen who he instantly befriends over discussions of art. Yen is an amateur, but they still bond and gain mutual respect for each other. Yen then talks to the leaders and asks them to be kinder to Bin. After this, the leaders tell Shao to look for a job elsewhere because they intend on firing him. Yen finds out what happened and is infuriated. Bin then gets a letter from Gold County’s Cultural Center which states that they would like to utilize his talents for a year. He accepts and starts the job transfer after getting into a fight with the directors.Later on, Bin signs up for exams and is scoffed at by Liu and Ma. He takes the series of tests at a middle school. Promptly after they’re over, Bin’s wife shows him a letter from a professor who loved his work. Following a long period of dull events, another scandal emerges after Liu is bitten in the butt by Bin. The attack was provoked, but still Shao got the short end of the stick and was treated badly afterwards. The central theme is still clear during this section. Bin tries to fight the corruption that he witnesses daily.He uses calligraphy as a powerful tool against it This book has really opened my eyes to the communism in China. It inspired me to read further into it and what I have found has shocked me. Though I still don’t really enjoy In the Pond, I have learned quite a bit from it. The passages that stuck out to me in section 2†¦ â€Å"Do not worry about having no friend on the road; under heaven who has not heard of your name? † (Page 68) This part stood out not because of its relevance to the story, but because of the way that the author constructed the dialogue.I found it interesting that instead of simply saying â€Å"who hasn’t heard of your name? † he said â€Å"Under heaven wh o has not heard of your name? † I appreciated the eloquence of this part. â€Å"Bin couldn’t help smiling; his tears fell on the thin paper. ‘They’re going to accept me. He-he-he, they accept me! † he cried out, and held his wife up by the waist, swinging her around. One of her flying heels scraped Shanshan’s shoulder and knocked her down. † (Page 87) This joyous occasion was a highlight of section 2. It was nice for Shao Bin to finally have something positive happen to him.â€Å"The photograph taken, Liu buckled up his pants and followed Jia out of the studio. The girl looked at him with a knowing smirk on her face, her eyes rolling. Liu smiled back, then turned to the photographer. ‘Old Jia, can you make it express? I need five pictures as soon as possible. † (Page 97) The fact that Director Liu actually went and had a picture of his butt taken was a bit too much. Part 3 The last part of the book moves pretty fast. Liu is accused of having a relationship with Nina and Bin begins to respect Song less because of the way he handled a painting.Song’s report came out soon after and Bin was satisfied with the finished product. I feel section 3 of the book is full of a lot of pointless anecdotes, but in the end the novel wasn’t that bad. It had its moments of excitement, but it also had its moments of boring nonsense. I would give In the Pond a solid 6. In the end, I was relieved to have finished the novel for many reasons. For one, the ending was pretty great. Also, the book dragged a lot and I felt bored most of the time. The passages that I felt were important†¦Ã¢â‚¬Å"Against the current you must punt hard; one stroke skipped, you fall back many a yard. The ancients said every minute was gold; So, cherish your time and have it controlled. † (Page 162) Shao Bin remembers this poem about the methodology of study after he struggles with his art. I feel like this poem is quite inspir ational, which is the reason it stood out to me. It basically tells the reader to live life to the fullest. â€Å"After biting his fingertips for a few moments, he decided to engrave Tu Fu’s line ‘Your brush writes, raising wind and rain.† It seemed no words were more appropriate as a compliment to Jiang’s uncle. † (Page 140) This part is taken from when Bin is trying to decide what to carve onto the jade stone for Jiang’s uncle. This quotation is inspiring. It states that you have the ability to change things that you aren’t happy with. The theme is very evident in this passage. â€Å"On his way to the Commune Administration, he couldn’t resist smiling and whistling. In the sky a flock of geese were drifting south and gradually merging into the cotton clouds. Joyously Bin stretched up his right arm, as if he too had wings.† (Page 178)This was a great way to end the book. By comparing Bin’s freedom to the flight of a bird, Jin successfully tied up the story and left me satisfied with the end. Reilly Davidson August 2, 2013 Summer Reading 2013 In the Pond by Ha Jin Honors Assignment â€Å"In China, for most of the population, these fault lines – the immediate causes of public dissatisfaction – relate not only to vague yearnings for democracy but, more importantly, to profound economic frustrations and disgust over social inequities and corruption. † (Nicholas D. Kristof of The New York Times).This was taken from an article about the rebellion against Chinese leaders in 1989. It is applicable to the central theme expressed in both the novel and this news article. It’s an opposition to some form of Chinese ruling. In both situations, those who were against it took a stand and fought for what is/was right. The New York Times published a story many years ago entitled â€Å"CHINA ERUPTS†¦ THE REASON WHY†. It’s basically about the people of China who wer e thirsty for change in the spring of 1989. There were many rebels who stuck up for the cause that they placed great importance on.â€Å"†¦but galvanizing all of China with their threat to kill themselves rather than live without democracy† (excerpt from the article). This passage was important because it clearly states how important it was for the rebels to fight for their beliefs. Ha Jin attempts to share his thoughts about Chinese control by writing In the Pond. The main character (Shao Bin) was basically a tool to bring about the questions of â€Å"What would happen if we all stood up for what we believe in? † and â€Å"How can we take a stand for justice? † He addresses these two points within the first ten pages.â€Å"†¦ the true scholar’s brush must encourage good and warn against evil† (Page 8) This passage from the novel was a quote from Wang Chong, who I believe was a Chinese philosopher during the Han Dynasty. It’s an am azing idea to start the book off with such powerful words. Ha Jin included this as an important inspiration for the character Shao Bin. It leads him to speak out against the unjust ways of his supervisors. â€Å"As an artist and scholar I ought to expose those corrupt leaders†¦ A good piece of work should be as lethal as a dagger to evildoers. † These words fuel Bin throughout the entire novel. They are the match that lights the flame.Jin tactfully placed them in the beginning as a form of foreshadowing the theme of the entire novel. The theme that also applies to the aforementioned news article. Both pieces of literature address topics of sticking up for oneself and not letting dreams get crushed because of society’s ways. This theme is incredibly important and can be learned from in future situations. All in all, it is pretty evident that there are many people who feel that the situation with the democracy in China is unsatisfactory. The theme in both the news a rticle and In the Pond is clear and is seemingly something good to learn from.

Assignment Adjustment Case Study - 1009 Words

Running Head: ASSIGNMENT 2: ADJUSTMENT CASE STUDY1 Assignment 2: Adjustment Case Study Stephen Damron Psychology of Adjustment June 2, 2016 1st Article In the article â€Å"Pain, But No Regrets: A Father Remembers His Adopted Son† the story has been very much proof of all beauty along with sadness inherent within human situation (Pain, But No Regrets,† 2015). Mr Jones has been most honest person here; he surely has been realist. He followed child. Child, Aaron, may not share its genes, thus not associated to him. Child in addition had been older with his individual memories along with his own horrors not the newer born/infant having none. We who just read of adoptions/foster care or rest of the methods in that the child can lose his or her identity as well as family have no clue. Even followed infant comes towards asking who am I actually and why did mom or dad cast me out? Sooner or later I know Aaron quite well, having been the adoptee having trauma within the system that has never been considered that no matter what, the identity has been vital not one state can give one however one the child has been born with. I salute Mr. Jones to have best sense for permitting the Aaron HIS individual name along with hope that Aaron had not been permitted to remember his mother as well as whoever else he cannot have forgotten of his actual family (Pain, But No Regrets,† 2015). 2nd Article Article â€Å"Chapel Hill Shooting Victims WereShow MoreRelatedPsy 100 Week 8 Assignment 2 – Adjustment Case Study – New Updated Work1210 Words   |  5 PagesPSY 100 WEEK 8 ASSIGNMENT 2 – ADJUSTMENT CASE STUDY – NEW UPDATED WORK To purchase this Click here: http://www.activitymode.com/product/psy-100-week-8-assignment-2-adjustment-case-study-new-updated-work/ Contact us at: SUPPORT@ACTIVITYMODE.COM PSY 100 WEEK 8 ASSIGNMENT 2 - ADJUSTMENT CASE STUDY - NEW UPDATED WORK Write a three to six (3-6) page paper in which you: 1. Summarize the two (2) articles you selected from the NPR Website. 2. 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For the myth of collectivism, the reality of individualism came from a Chinese manager working in Paris, a western city. For long-term deliberation, the reality of real-time reaction came from an expat manager in China, and for risk aversion, the reality of risk tolerance came from observationsRead MoreSocio Cultural Characteristics Of Social Exchange With Host Country Nationals1425 Words   |  6 Pagesthey have outlined adjustment in terms of subjective well-bein g or sad feelings of expatriates concerning their circumstances. What is more, adjustment in terms of socio-cultural characteristics is achieving effectiveness in social exchange with host country nationals. Adjustment is generally â€Å"acceptance†, that explains that adjustment refers to psychological discomfort which might be classified as work, general, and interaction adjustment. 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It uses PCNs, the majority ofRead MoreBiancaRobertsonCaseStudy2 Essay846 Words   |  4 PagesEnhancement Case Study Unit: Fostering Student Accountability for Classroom Work Bianca Robertson Liberty University Abstract: This paper will address the best plan for helping Joe, an 8 year old 2nd grader meet the goals designed for him by his teacher. Joe receives Title 1 reading tutoring and I will focus on strategies for helping Joe meet each of his goals. Joe has the ability to meet each of the three goals set for him, but it will take time, consistency and some adjustments from his teachersRead MoreHarnischfeger Case1267 Words   |  6 PagesOverview For this assignment, purchase and read the case file â€Å"Harnischfeger Corp.† You can purchase the reading from Harvard Business Publishing Web site. After reading the case, answer the questions on page three of this document. Submit your assignment by the end of Week 2. Rubric Use this rubric to guide your work. |Tasks |Accomplished |Proficient |Needs Improvement |Not Acceptable | |Assignment |Insightful

The Invention Of The Printing Press - 932 Words

The printing press, a simple invention compared to the technology we have today, however, it was a huge stepping stone to getting to the technology today. The printing press represents the spread of information and knowledge. There were two major effects of the printing press. These two effects were the exploration of the Americas and the Protestant Reformation. Exploration was Colombus and his explorers â€Å"discovering† America. The printing press had great influence on these events. The Protestant Reformation was also shaped by the printing press, in some cases more than exploration. The Protestant Reformation, or more simply, The Reformation, was a mass conversion of people from the Catholic Church to the Protestant Church. The citizens of Europe started to access more information and the opinions of people that were questioning the Catholic Church’s authority. The people started to convert to the Protestant Church, as they gained secularism. The Reformation and e xploration are different reflections of the same source, the spread of information through the printing press. However, one reflection shines brighter than the other, this is the reflection of the Protestant Reformation. The Reformation was a mass realization made by many people of the Catholic church. These people began to learn about the world from information gained from the printing press. As shown in documents A B and C, the Protestant Reformation was shaped by the printing press. Document A shows theShow MoreRelatedThe Invention Of The Printing Press948 Words   |  4 PagesIf we examine, by quantifiable evaluations focusing on printing production and the distribution of associated technology and scrutinized by the characterization of the extensive expanse of knowledge and ideas across Europe we will discover the invention of the printing press. A result of progress, among a number of allied industries, papermaking and goldsmithing were principal players. The thin paper-like material made from the pith of the papyrus plant was one of the most common writing papers duringRead MoreThe Invention Of The Printing Press1633 Words   |  7 PagesHistorian David Ramsay stated, In establishing American independence†¦ the pen and the press had merit equal to that of the sword (Slaughter 9). When historians analyze the past they often use primary sources such as printed media, journals, letters and various notarized documents. Printed documents are a timeless form of communication with an immeasurable influenced, capable of reaching masses. How has print evolve into this powerful tool of influence and communication in America? To answer theRead MoreThe Invention Of The Printing Press1413 Words   |  6 Pages The printing press was essentially invented by Johannes Gutenberg enabling mass productions of books and the spread of rapid knowledge throughout Europe. This invention became a great industry in Britain. The printing press became a popular industry in the mid-19th century as the second industrial revolution commenced a communication revolution. There were several factors that made printing press very popular and substantial such as during wars where there was more of an urgency to strive for newsRead MoreThe Invention Of The Printing Press861 Words   |  4 PagesThe printing press invented by German goldsmith Johann Gutenberg in 1448 has been called one of the most important inventions in the history of humankind. When compared to the standard printing methods of the day, the printing press revolutionized how mass quantities of books were printed. The enlightenment in Europe and America were greatly affected by its invention. From its beginnings in 1448 the printer has evolved into today s modern laser jet printers. One printer that most people don t thinkRead MoreThe Invention Of Printing Press1284 Words   |  6 Pagesimportant machines during the modern period: the printing press. The printing press was inspired by earlier uses found in China and Japan as early as the 7th century. In this time the way to print was using the method of block printing, which was a piece of wood used to print a specific piece of text. (â€Å"Patterns for†) With the Gutenberg invention the revolution had begun. It advanced the process of movable type further, and started a new era of printing called typography. The typography allowed informationRead MoreThe Invention Of The Printing Press1525 Words   |  7 PagesThe invention of the printing press was a great influence on Renaissance culture and literature. Its inventor, Johannes Gutenberg said himself â€Å"like a star it shall scatter the darkness of ignorance and cause a light herefore unknown to shine amongst men† (Gutenberg, n.d.). By creating the market for the printed word, he paved the way for literature in the Renaissance. Gutenberg’s printing press single-handedly revolutionized the way stories were shared. 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They banned scientific works, like Galileo’s Sidereus Nuncius, as academics published their research. Roman Catholic Church authority advocated for biblical ideas, which opposed scientific studies likeRead MoreGutenberg Invention Of The Printing Press1366 Words   |  6 Pageswas one invention that really made an impact? Some say electricity or medication some might even say technology. One invention that altered the world was Gutenberg’s invention the printing press. The printing press has made a huge impact back in the 1450s. It allowed many nations to go from writing in scripts to books. Also it was an other way for information to be shared with surrounding countries. The printing press expanded communication,knowledge and also exploration. Th e printing press help withRead MoreThe Invention Of Printing Press1345 Words   |  6 PagesSince the beginning of typography people were always looking to create it in a faster more effective way. The printing press was then created to do just that, it made it possible to mass produce designs and newspapers with a lot text. But during that time there weren t that many styles of typefaces and since then the typefaces have changed, kind of. The typefaces used when they were press was first made are still used today. Are hand crafted fonts more successful than the sans serif modern typefaces

Kant Vs. Mill The Battle Of Morality - 1910 Words

Kant vs. Mill: The Battle of Morality Section I Immanuel Kant states that moral law must be discovered through a priori investigation in order for it to be universal. He rejects that moral law can be discovered through empirical feelings or experiences. He says, â€Å"All philosophy insofar as it is founded on experience may be called empirical, while that which sets forth its doctrines as founded entirely on a priori principles may be called pure† (Kant 1). Kant values a priori knowledge on a higher level than empiricism when it comes to establishing universal moral standards due to its â€Å"pure† objectivity. According to Kant, in order for a law to be considered moral, it must also be universal. This could not be established through sensory experience due to man’s natural desires, â€Å"For man is affected by so many inclinations that, even though he is indeed capable of the idea of a pure practical reason, he is not so easily able to make that idea effective in concreto in the conduct of his life† (Kant 3). Man can consider moral reason when using his empirical senses, but he does not necessarily act morally when using empiricism as a basis for moral law due to human. For example, a person may know that robbery is immoral. However, this person, due to debt, robs someone else’s house to satisfy their desire for money. Kant argues that it would be disastrous to base moral standard on empiricism because it stems from these kinds of inclinations. Section II In his discussion ofShow MoreRelatedProfessional Ethics10396 Words   |  42 Pagesseparation of ethics and self†interest is taken as axiomatic in current business ethics literature.  Ã‚   Participants in the literature then divide into two groups: ÂÆ' Those who think morality and self interest are in different categories— but do not think there is a general antagonism between the two. ÂÆ' Those who think morality and self interest are in different categories— and that there is a general antagonism between the two. Members of the first group hold that the results of self interested and Read MoreInternational Management67196 Words   |  269 Pages Training in International Management The Impact of Overall Management Philosophy on Training The Impact of Different Learning Styles on Training and Development Reasons for Training 520 522 523 524 Types of Training Programs Standardized vs. Tailor-Made Cultural Assimilators Positive Organizational Behavior 526 526 529 530 xxvi Table of Contents Future Trends The World of International Management—Revisited Summary of Key Points Key Terms Review and Discussion Questions InternetRead MoreOrganisational Theory230255 Words   |  922 Pagesmodernity Panopticon blueprint by Jeremy Bentham, 1791 The process of making meaning – a symbolic interactionist approach A trajectory of change Organic architecture: Harvard Graduate School, 1951 Aggressive capitalism: Canary Wharf, London Cromford Mill in the 1830s The effects of delayering upon organizational hierarchies Burrell and Morgan’s four paradigms Different approaches to discourse in organization theory The office The interplay between different approaches to culture 230 244 246 264

Columnist Analysis Mitch Albom Free Essays

Kristen Chesmore Hall AP English Lang 3-3-13 Name of Columnist: Mitch Albom Title of Column: One Day, Coming out Won’t Mean Leaving. Publication: Detroit Free Press Access of Info: March 2, 2013 Albom, Mitch. â€Å"One Day, Coming out Won’t Mean Leaving. We will write a custom essay sample on Columnist Analysis: Mitch Albom or any similar topic only for you Order Now † Detroit Free Press 17 Feb. 2013: n. pag. Web. 2 Mar. 2013. Summary: Robbie Rogers is a talented 25 year-old soccer player from southern California. He won the NCAA championship and has played on the U. S. national soccer team. Needless to say, soccer was his life and he was very successful. On February 5th, 2013 he came out to the public that he was gay. Almost immediately after he shared this news, he retired to discover himself away from soccer. He gained much support from fans, media and teammates, but none were able to convince him to keep playing soccer. Mitch Albom discusses this news in his column and the gives hope of a male professional sports player that is brave enough to admit to being gay, and stay to play the game for a change. Rhetorical Square: Audience: Alboms Audience would be those who are interested in the news of soccer and other professional sports leagues. He is also targeting men who are in those professional sports leagues and are gay, to be the first to admit to it publicly and continue to play. Persona: The author takes on the persona of a person who supports the gays and has hope for them to be able to be open about their sexual orientation. Purpose: The purpose of this column is to convince future and current gay professional athletes to publicly state their sexual orientation and not let fear or the judgment of others convince them to step away from their dreams. Argument: Albom argues that instead of being scared to be open about being gay, these professional athletes should overcome that fear and be a role model for others who want to be a professional athlete but are afraid that being themselves will get in the way of achieving their dreams. Rhetorical Devices: Albom starts this column with creating a picture of a young and very successful soccer player named Robbie. He does this by describing how young he is and how many major teams he has been on and major championships he has won. By creating this image for the audience it makes it more shocking that he threw all of that success away because he thought people would judge him after he openly admitted that he was gay. This is an appeal to pathos because the audience will sympathize with the story of a successful athlete pushed out of his sport from fear of what society would think of him. When he is describing how Rogers left his career he uses short chopped up sentences. By doing this he is showing how abrupt the decision was through sentence structure rather than verbally stating that his notice of leaving the sport was out of nowhere. This way the audience understands, visually, how shocking it was. Albom also uses direct quotes from Roger’s blog that exhibit how vulnerable and desperate he was. The quotes he uses include words like â€Å"fear†, â€Å"judgment† and â€Å"rejection† that have a negative connotation. These quotes appeal to pathos and make the audience sympathize with the soccer player that felt there was no other way to deal with this than to retire because he was so afraid of being treated differently. It makes his target, gay professional athletes, want to be the first to come out publicly and stay to play so that a situation like Roger’s doesn’t have to happen again. At the beginning and end of the column Albom describes the first man to be a publicly gay professional athlete. He describes him as â€Å"A brave man, a confident man†¦Ã¢â‚¬ , using positive adjectives that make this man seem admirable. This shows the audience that being openly gay and a person of higher power is a very respectable thing to be, not something that people show look down upon. This further convinces the audience to want to be honest with who they are. He also includes quotes from a 49ers football player, Chris Culliver, who as not afraid to show his homophobic side. The answers used from an interview that asked his opinion on if he had a teammate that was gay teammate were very bold and hateful. By using these quotes it is another appeal to pathos and is supposed to make the audience angry that someone would be so rude to someone over the sex that they are attracted to. it also makes the audience want more people to stand up for gay people and make society more a ccepting towards them. And ultimately that will start when the first male professional athlete publicly admits to being gay. How to cite Columnist Analysis: Mitch Albom, Papers

Territory Management Strategy Of Fisher & Paykel †Free Samples

Question: Discuss about the Territory Management Strategy Of Fisher Paykel. Answer: Introduction In the competitive business scenario of New Zealand especially in the sector of electronic appliances, it is important for the business organizations to have effective and proper sales andmarketing strategy to attract to more number of customers. Thus, in order to cater to more customers and effectively determining the requirement of the market, it is important for the business organizations to divide the target market in various territories and effectively prospecting each territory (Nahm, Ishikawa Inoue, 2013). Fisher Paykel is one of the leading organizations offering electronic appliances in the market of New Zealand. However, the increase in the competition in the market is prompting them to opt for more effective prospecting of the targeted territory. Fisher Paykel was first incorporated in 1934 for importing electronic items from abroad and selling them to the customers in New Zealand (Our History - Fisher Paykel Appliances, 2017). However, in the later stage, they have started their own manufacturing facilities and are operating in major cities around the world. Currently, they are having more than 400 patents with them and their product portfolio is ranging from refrigerators to induction ovens. However, they do not have their forward integration and thus, they involves various retailers such as Harvey Norman. Through them, Fisher Paykel retails their products in the market. This report will discuss about the territory management strategy of Fisher Paykel in lower North Island, New Zealand. This particular territory will be analyzed and evaluated in this report in order to determine an effective routing plan. Moreover, various methods of prospecting to the potential client will also be discussed. Various actions in order to enhance the customer satisfaction will also be discussed in this report. Methods of prospecting Due to the fact that, this territory strategy will target only the retailers, thus, the following sections will discuss about the various methods of prospecting. Cold calling is the most popular mode of prospecting the potential leads. It is effective for both the end customers and the business clients. In this case, cold calling will help the sales executives in catering and reaching out to more number of the retailers possible (McDonald Wilson, 2016). Thus, with having the most number of leads, the probability of the closure of sales will also be more. Networking is one of the most effective methods of prospecting. This is due to the reason that, with the help of the network, relationship with the potential clients will get increased (Taylor, Mulligan Ishida, 2012). Thus, with the relationship being positive with the potential clients, the probability of the closing of ales will be more. This will also helps in generation of the positive word of mouth. Seminar is another method for prospecting the potential clients. This is due to the reason that, with the help of the seminar, all the potential clients such as Harvey Norman can be attracted (Jolles, 2017). In addition, in the seminar, they will be the given the demonstration of the products of Fisher Paykel and the benefits that they will have in selling them. Initiation of the seminars will help both the sales executives and the retailers to interact with each other effectively. Email marketingis one of the most effective and old method of prospecting. This method is very helpful and beneficial in the case of the direct marketing for the end customers (Salehi et al., 2012). However, in this case, email marketing will help the sales executives to communicate with the potential clients effectively and without the intervention of any intermediaries. Initiation of the email marketing will help the sales executives to communicate the features of the retailing of the products of the Fisher Paykel without having the appointment of them. Information required for prospecting In prospecting the target territory effectively, various methods are already being discussed in the above sections. However, there are various information are required in order to effectively prospecting the potential leads. One of the important information will be the demographic details of the targeted territory (Kelsey, 2015). It will help in having the details about the customer profile in the territory. Accordingly, the prospects will be targeted and communicated. They will be given the demonstration of the benefits that they will gain from selling the products of Fisher Paykel. Important information that will be required is the preference and business pattern of the retailers. For instance, if the retailers in the targeted territory source the appliances more on credit then the prospects should be approached accordingly. On the other hand, if the retailers are sourcing a particular brand more, then the reason should be determined and prospecting accordingly. Importance of Goal-Setting Goals are the objectives the organization sets identifying expected outcome over a period of time to guide the employees and keep them on track. It is important for a company like Fisher and Paykel to set goals for their business to business operation (Huhtala et al., 2013). Five important benefits of goal setting for the selected organization are identified in the following: The goals will help the organization to focus on the desired outcome. It will come handy in measuring progress made by the company over period. It will help the company to keep their employees on track and restrict them from distracting. Helps managing time and completing the task on schedule It also works as a motivating factor for the employees and also the management. Goals for Fisher and Paykel The company can adopt four different goals while operating in the lower segment of the North Island of New Zealand. The goals suggested for the company are: Geographic-based Goal The Company will reach most interior places in the North Island of New Zealand Account-based Goal The Company will increase brand loyalty by sticking to Harvey Norman and operating through them in the lowers part of the North Island Product-based Goal The Company will provide the complete range of household products and electronic appliances. Service-based Goal The Company will provide one year free services to all their products. These four goals of the company can be related to each other as they are directly linked with customer loyalty. Following these goals will help the company to increase the customer loyalty in both business to business and business to customer approach and one will affect the other. The high quality service to the customers will satisfy their need and attract them towards the products (Miner, 2015). Moreover, the company seeks to provide complete range of products that will enable the customers to find almost every household product in the single retail store. Further, the company is planning to reach the customers only via Harvey Norman. Hence, all the goals set for the company will help increasing the customer loyalty and customer satisfaction (Shinkle, 2012). Territory analysis and Accounts Classification The total population of complete North Island of New Zealand is 3,677,200. It is about 70% of the total population of the country. The lower part of the island is composed with Wellington and half of Manawatu-Wanganui. The accumulated population of the regions is approximately 754,000. Hence, this is a great opportunity for the company to flush push product line in the market. The company is dealing with the household products and electronic appliances, which minimizes the risk of failure as every household will be requiring the products offered by the company (Stats.govt.nz., 2017). The Harvey Norman the retail company recommended for Fisher and Paykel to operate in the proposed territory are one of the strongest in the given area. Moreover, their customer loyalty is greater compared to the rest of the retail stores operating in the market. Hence, it can potentially enhance the customer loyalty for the organization and help in pushing the product in the market. However, the number of outlets in operation in the territory is fewer in number with the count of four. It makes the selection a bit risky for the company as it seeks to stick with the particular retailer for addressing the customer market. Moreover, these retail stores are dispersed covering a larger geographic area. It enables the company to address a larger population of the target market. The transport system on the other hand is compatible to support the transaction of goods from factory to the stores. The stores around the territory is well connected with the nation high way makes it easy for the company to deliver the products more efficiently (nzta.govt.nz, 2017). There are a number of retail stores operating in the market. It makes the competition high in the market. However, the number of retailers operating with these particular products is less. Hence, it gives the company a competitive advantages collaborating with the particular client for operating in lower North Island. In addition, it will also increase the customer loyalty for the company (Hall Rusher, 2013). Territory Routing Plan The territory routing plan for the organization will follow the leapfrog routing pattern. The salesperson in following this pattern attends the clusters in a particular area or territory and jumps directly to the next territory. This pattern is useful for the locations where the accounts or clients are distributed over a large geographic area, but are apart from one another. The salesperson has to travel this dispersed area in a straight line. It will prove beneficial pattern for Fisher and Paykel as their client Harvey Norman is dispersed in the lower part of the North Island of New Zealand. A total of approximately four stores are located in the lower part of the island that are scattered over a wide geographical location. Hence, the salesperson working in the territory will have to jump from one place to another for attending all the stores located in the territory (Hervert-Escobar, Lpez-Ramos Esquivel-Flores, 2016). Moreover, the transport facility necessary for this type of rou ting in this case is road transport where the salesperson will be using light motor vehicle for attending the stores. It is due to the gap between the locations of the stores. Steps to ensure the customer satisfaction The first step will be to provide the effective after sales service to the customers. This is due to the reason that, in the case of the electronic appliances, after sales service determines the satisfaction level of the customers (Kurata Nam, 2013). Thus, if the retailer and partners are being given the proper training about the service of their products, then they will more likely to refer this product to the customers. Rate of commission is another criterion to be maintained. Retailers sell the products on the basis of certain commission from the manufacturers. Thus, commission given or offered to the retailers should be at par to the market price. Moreover, offering higher rate of commission to the retailers than the market price will further increase the rate of satisfaction of the clients. Providing products on credit along with initiation of proper and timely follow ups will help to enhance the level of satisfaction of the customers. This is due to the reason that, the majority of the business dealing in the current time is being done in credit. Thus, if the credit is being provided to the retailers properly, then the customers will more likely to opt for their products. In addition, the satisfaction level of the customers will be also being increased. Providence of training to the retailers will help them equipped to handle the customer queries and to provide effective service to the customers. Thus, the training can be provided effectively, and then it will have positive impact on the customers. Conclusion The above discussion identifies that it is important for the company to set goals in order to focus their activities and motivate their employees to attain success in the field. Moreover, it facilitates in measure the progress made over time. The goals should be properly aligned with the activities and interrelated with each other. The report further discusses some of the effective prospecting which can bring success to the company if followed. A detailed analysis of the territory is presented and identifies some of the opportunities for the company and identifies territory routing best suited for the company. The last part of the report is comprised with the actions proposed for the company to satisfy the customers need. Proper implementation of the above discussion will enable the company to attain competitive success in the given market References Hall, C. M., Rusher, K. (2013). Risky lifestyles? Entrepreneurial characteristics of the New Zealand bed and breakfast sector.Small in Firms Tourism, Michael, HC and K. Rusher (Eds.). Elsevier Publishing Company, Amsterdam, Netherlands, 83-98. Hervert-Escobar, L., Lpez-Ramos, F., Esquivel-Flores, O. A. (2016). Integrated Approach to Assignment, Scheduling and Routing Problems in a Sales Territory Business Plan.Procedia Computer Science,80, 1887-1896. Huhtala, M., Feldt, T., Hyvnen, K., Mauno, S. (2013). Ethical organisational culture as a context for managers personal work goals.Journal of Business Ethics,114(2), 265-282. Jolles, R. L. (2017).How to Run Seminars and Workshops: Presentation Skills for Consultants, Trainers, Teachers, and Salespeople. John Wiley Sons. Kelsey, J. (2015).The New Zealand experiment: A world model for structural adjustment?. Bridget Williams Books. Kurata, H., Nam, S. H. (2013). After-sales service competition in a supply chain: Does uncertainty affect the conflict between profit maximization and customer satisfaction?.International journal of production economics,144(1), 268-280. McDonald, M., Wilson, H. (2016).Marketing Plans: How to prepare them, how to profit from them. John Wiley Sons. Miner, J. B. (2015).Organizational behavior 1: Essential theories of motivation and leadership. Nahm, Y. E., Ishikawa, H., Inoue, M. (2013). New rating methods to prioritize customer requirements in QFD with incomplete customer preferences.The International Journal of Advanced Manufacturing Technology, 1-18. nzta.govt.nz (2017). Retrieved 5 November 2017, from https://www.nzta.govt.nz/planning-and-investment/transport-data/ Our History - Fisher Paykel Appliances. (2017).Fisherpaykel.com. Retrieved 5 November 2017, from https://www.fisherpaykel.com/company/history/ Salehi, M., Mirzaei, H., Aghaei, M., Abyari, M. (2012). Dissimilarity of E-marketing VS traditional marketing.International journal of academic research in business and social sciences,2(1), 510. Shinkle, G. A. (2012). Organizational aspirations, reference points, and goals: Building on the past and aiming for the future.Journal of Management,38(1), 415-455. Stats.govt.nz. (2017).Census. Retrieved 5 November 2017, from https://www.stats.govt.nz/Census.aspx Taylor, S. A., Mulligan, J. R., Ishida, C. (2012). Facebook, social networking, and business education.American Journal of Business Education (Online),5(4), 437.